Warranty

5 month frame warranty against manufacturer defects. Ruff Bike Co will replace any frame within that period to original purchaser. After this timeframe we can offer you a deal on a replacement provided stock is available. This warranty does not cover damages like dented tubes, bent dropouts, stripped threads, or general misuse. 

This warranty does not cover damage caused by improper installation or equipment adjustments, normal wear and tear, or anything other than defects in workmanship and material. This warranty does not cover already warrantied products.

Ruff Bike Co does not guarantee that the products will be replaced with the same exact model and color. For any problems regarding our products, please contact us through email below or contacts section. Please leave a detailed message, including your name, phone number & photos of product.

Email: RuffBikeCoLLC(at)gmail.com

We do not accept returns. We are a small operation and cannot accommodate order changes. Please review your cart prior to completing the checkout. The customer is responsible for any shipping and handling costs to and from for any damaged products or replacements.

We are not responsible for any personal or property damage that may occur while using this equipment. Bicycles should be assembled by a qualified individual.

Ride at your own risk.